Overview
At Buzzwebhosting, we aim to provide high-quality antivirus software and services. We understand that situations may arise where you need to cancel your subscription. This Cancellation Policy outlines the conditions under which you may cancel your subscription and request refunds.
Subscription Cancellations
You may cancel your subscription at any time by contacting our support team at support@buzzwebhosting.com. The following conditions apply:
- Monthly Subscriptions: Cancellation requests must be made at least 24 hours before the next billing cycle to avoid being charged for the upcoming month.
- Annual Subscriptions: Cancellation requests can be made at any time, but refunds will be subject to our refund policy (see below).
Refund Policy
Refunds for canceled subscriptions are subject to the following conditions:
- For monthly subscriptions, no refunds are provided for the current billing cycle.
- For annual subscriptions, refunds may be issued on a prorated basis if the cancellation occurs within the first 30 days of the subscription period.
- No refunds will be issued after 30 days for annual subscriptions.
- Promotional or discounted subscriptions are non-refundable unless required by law.
Free Trials
If you are using a free trial, you can cancel at any time during the trial period to avoid being charged. Once the trial period ends, your subscription will automatically convert to a paid plan, and the standard cancellation policy will apply.
How to Cancel
To cancel your subscription, follow these steps:
- Log in to your account on our website.
- Navigate to the "Billing" or "Subscription" section.
- Click on the "Cancel Subscription" button and follow the prompts.
- Alternatively, you can contact our support team at support@buzzwebhosting.com to request cancellation.
Contact Us
If you have any questions or concerns about our Cancellation Policy, please contact us at support@[yourdomain].com.
