Refund Policy

Overview

We at Buzzwebhosting strive to ensure customer satisfaction with our products and services. This Refund Policy outlines the conditions under which refunds may be granted for purchases of our antivirus software and services.

Eligibility for Refunds

Refunds may be issued under the following conditions:

• Monthly Subscriptions: Refunds are not provided for monthly subscriptions unless there is a technical issue caused by our software that we are unable to resolve.
• Annual Subscriptions: Refunds for annual subscriptions may be issued on a prorated basis if the refund request is made within 30 days of purchase.
• Promotional Offers: Subscriptions purchased during promotional offers are non-refundable unless required by law.

Exceptions to Refund Policy

Refunds will not be issued under the following circumstances:

• Requests made after the refund eligibility period has expired.
• If the software was used to engage in illegal or unauthorized activities.
• Issues arising from improper installation or use of the software.

How to Request a Refund

To request a refund, follow these steps:

1. Contact our support team at support@buzzwebhosting.com.
2. Provide proof of purchase (e.g., order number, receipt, or transaction ID).
3. Explain the reason for the refund request.

Refund requests will be processed within 7-10 business days of approval.

Refund Method

Approved refunds will be issued using the original payment method. Please note that it may take additional time for the refund to appear on your account, depending on your bank or payment provider.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at support@buzzwebhosting.com.